In order to stay healthy, patients need to receive proper testing and follow-up care from other providers after seeing their Primary Care Provider (PCP). However, disruption between PCPs and referred specialists often threatens that care quality. Healthcare analytics can provide insight for primary care providers and specialists to identify areas in which they can improve referrals, reduce out-of-network leakage, and pinpoint referral opportunities.
Examine PCP to Specialist Referral Data
Which specialties are receiving the most referrals? And which individual specialists are receiving those referrals from primary care doctors? How are these specialists performing in terms of cost analysis and patient outcomes? Healthcare analytics can answer these important questions and help networks improve referral performance.
In the example below, we used CareJourney’s PCP referrals dashboard to identify primary care physician referral sources by specialty for a network in the DC metro area.