Updated August 1, 2008
PRIVACY POLICY
IF YOU ARE UNABLE OR UNWILLING TO UNDERSTAND THIS PRIVACY POLICY, YOU SHOULD SEEK THE ADVICE OF A LEGAL PROFESSIONAL BEFORE ACCESSING THIS WEBSITE.
Please read this Privacy Policy.
You should periodically access this Website page to review any changes made to the Policy.
You are required to read this Privacy Policy in its entirety before using this Website.
Your use of the Website is completely voluntary and You may choose at any time not to use the Website or its Services.
CAREjourney.com and its employees, agents, owners and representatives (collectively, "CAREjourney", "CAREjourney.com", "We","Us" or "Our")
are committed to protecting the privacy of the information placed on the CAREjourney.com Website ("Website") by the persons or entities that access the Website or those who wish to take advantage of member-only
services ("Member") (collectively "You"). The CAREjourney Terms and Conditions of Service are incorporated into this Privacy Policy. The following provisions apply to information We learn about or obtain from You
when You visit the Website, its uses and steps We take to protect it. These provisions may be changed from time to time and without notice at Our sole discretion and as provided by applicable law. You should check
this Privacy Policy frequently for any such changes, but in any case Your continued access to or use of the Website shall constitute
acceptance of any modifications of the Privacy Policy. CAREjourney.com use of information gathered or obtained previously is subject to the Privacy Policy in effect at the time of such use.
Your Obligation
You play a vital role in keeping Your information safe and secure. When You establish Your CAREaccount name and password, this is Your secret entry into the Website. You should protect it, not give it to anyone and if You believe it has been compromised, change it. You can change Your password in Your CAREaccount.
Depending on the security measure(s) You have taken on Your own computer and network, when You log into the Website, You open a pathway or "door" that connects You to the Website. When You leave the Website, do not simply close Your browser, log out of the Website first and then close Your browser.
By using the Website, You agree to report suspected improprieties of any type on the Website. These should be reported to abuse@CAREjourney.com immediately upon observing.
What CAREjourney.com Collects
Information that You give to Us.
CAREjourney.com receives and stores any information You enter on the Website or provide to Us in writing and/or by telephone, facsimile, U.S. Mail, or via email including Your personally identifiable information. We use the information that You provide for the purpose of providing Our Services, improving the Services, We offer, and communicating with You. We also collect Web site usage statistics.
We collect a wide variety of information which is used to find CAREmatches with the goal of offering the highest possible chance of a successful long-term working relationship. Except as You approve, none of the information collected by Us as part of the assessment used by the CAREmatch Engine is made accessible to the public, other users of the site or anyone not directly employed by Us. This information is held strictly confidential and can be deleted or kept private at the Your request.
By using CAREjourney.com, You agree to allow Us to anonymously use the information from You and Your experiences through the Website to continue Our research into successful CareGiver/Care Receiver relationships. All of Your responses shall be kept anonymous, and no personal identifying information shall ever be published or released to any third parties without Your expressed permission.
Information Collected Upon Purchase
CAREjourney.com offers a subscriber-based service to users seeking care, as well as products related to successful care. To process subscriptions and/or product purchases, We may require Your name, billing address, phone number, email address, shipping address and credit card information. Information gathered during product purchases is used to process Your order or as otherwise described herein. In general, You shall receive one email notification that You have placed an order, and another email notification that Your order has been filled. You will be similarly notified of subscription renewal transactions when they occur. Email contact information provided by You is also used to notify You of potential CAREmatches based on Your matching criteria and profile. Once You begin the registration process, We may also occasionally send You newsletters and email notifications of special events or product offerings at CAREjourney.com. If You have started, but not completed, the registration process, We may also send You email messages encouraging You to complete the process and become a subscriber. All of the email messages We send You may contain code that enables Our database to track Your usage of the emails, including whether the email was opened and/or what links (if any) Were clicked. If You would rather not receive emails about new products, promotions or other noteworthy news, please see the section below labeled "Opt-Out". We fully comply with the requirements of the federal CAN-SPAM Act.
Demographic and profile data are also collected at Our Website. We use this data to tailor our visitor's experience at our Website, showing them content in which we think they might be interested, and displaying the content according to their preferences. Some of this information (i.e., customer demographic information) may be shared with advertisers on an aggregate, non-personally identifiable basis.
Advertisements, promotions, and offers from third-party advertisers may be provided to You while You are visiting the Website. If You choose to accept any such offers, We may provide Your information, including billing information, to the advertiser.
When purchasing a CAREjourney.com subscription, third-party advertisers may send You advertisements, promotions and offers. If You choose to accept any such offers, We shall provide Your information, including billing information, to the advertiser only by pre-populating the offer registration forms. Your information will not be transferred until You actually accept the offer. You may opt-out of the offer at any time up until this point. Please refer to the third-party advertisers own privacy policy if You have any questions regarding how they use Your information.
Please be aware that these offers may be presented on pages framed by the Website. We do this to provide a seamless experience. Although these offer pages have the look and feel of Our Website, You will be submitting Your information directly to the third-party advertiser.
As We develop Our business, We may buy or sell assets and, depending on the transaction, Your personally identifiable information may be one of the transferred assets. In the event that We are acquired by another company, Your personal information may be part of the assets transferred to the acquiring party. If this occurs, You shall be notified if there are any material changes to the way Your personally identifiable information is collected or used.
Credit card transactions are processed through industry standard secure socket layer (SSL) encryption by a third party, which only uses Your information for that purpose.
Automated Information Collection
Similar to most other Websites, We receive and store certain types of information provided by Your browser whenever You visit the Website. In addition to information You provide, We may collect the name of the domain and host from which You access the Internet the IP address of the computer You are using, the browser and operating system You are using, the date and time You access the Website and the Internet address of the Website from which You linked to Our Web site.
We may use "cookies" to automatically gather some of this information. A cookie is a small text file that Our system sends to Your computer to collect information about Your activities on the Website. The cookie transmits this information back to the Website each time Your browser requests a page from the Website, and the information is stored to help facilitate Your use of the Website the next time You visit, to customize the Service and to understand how You use the Website. If You do not want to receive cookies from the Website, You can set Your browser to not accept cookies. However, if You choose to disable cookies, there are Services on CAREjourney.com that may depend on these cookies to operate effectively and You will not be able to use these Services unless You decide to enable receipt of cookies.
CAREjourney.com and others such as advertisers may employ "tracking pixels" or "web beacons" to track and analyze the effectiveness of advertising campaigns and user interaction. These tracking pixels do not identify individual users. Some advertisers provide an opt-out system. For more information and to see if an advertiser provides this system, You can go to http://www.networkadvertising.org/managing/opt_out.asp. We do not set the privacy policy of these third parties, and You should consult their Website for privacy policy information.
Information from Third Parties
In the process of performing background checks, processing payments and similar services, We collect and store certain pieces of information about You from third parties. We may use this information to update information already contained on the Website or, with Your permission, communicate this information about You with another website.
Information to Third Parties
Besides sharing Your information with others on the Website with Your permission, We may ask You to share Your information with others outside the Website that offer goods or services that may be of interest to You. Again, CAREjourney.com will not share this information without Your permission or as required by law.
How We Use Information
We use the information You provide and We collect to:
How We Protect Information
We are committed to protect Your information through various services and industry-recognized safeguards and techniques. You can feel comfortable that Your information is secure because:
Sharing Information
We will not sell or rent Your information to anyone. CAREjourney.com may aggregate data about visitors to the Website in a non-identifiable manner and use it for a variety of purposes. For example, We may aggregate data for service or product development and improvement activities. However, it is important to note that no personally identifiable information is available or used in this process.
Public Forums
We make message boards of various types available to Our CAREmembers and visitors. Please remember that any information that is disclosed in these areas becomes public information and You should exercise caution when deciding to disclose any personally identifying information to the public. There is no requirement to disclose personal information and We strongly suggest that You keep your comments on these venues anonymous. We do not monitor these venues, however, if we do see that You have submitted personal information, We may remove it.
Background Reports
We provide the ability to conduct CareGiver background checks resulting in a "Pass" or "Did Not Pass" indicator that is placed on the Website under the CareGiver's control. The CareGiver may elect to or elect not to share this information with a Care Receiver when requested to do so. In addition, the Care Receiver, in the process of evaluating the CareGiver for employment, may request a more extensive background report of the CareGiver. The CareGiver must give permission for this to take place. When the CareGiver is requested to give information for the background check, they must agree to the Background Check Terms of Service and their information including their Social Security Number (SSN). The SSN is not stored by us. As soon as it is transmitted to LexisNexis(R) (Our background check provider), We discard it.
Administrative Communication
From time to time, We may send You administrative notices or messages. These communications may include, but are not limited to, those required by law, those generated as a result of the Services, instructions to cease an activity on the Website, those necessary to service Your CAREaccount and others as We in Our sole opinion deem necessary. You may not opt-out of these administrative communications.
Links
The Website may contain links to other sites. These links are for Your convenience only, and We make no representations whatsoever regarding such other sites. You should review the policies and agreements of other sites carefully before providing any information to such sites. We are not responsible for the policies, agreements, procedures or the content of any other site.
Dynamic Privacy Settings
We provide the ability to suppress or enable Your private, personal information. There is a check box in the assessment to suppress your medical condition(s) when you give permission for another to view your profile. Of course, the ability for others to view this information is under Your control as well.
Security
The Website has extensive security measures in place to protect information stored in Our database from loss, misuse and alteration. These measures include the use of Secure Server technology during credit card transactions and administrative access to site data, as Well as other proprietary security measures which are applied to all repositories and transfers of user information. Although We shall exercise reasonable care in providing secure transmission of information between Your computer and Our servers, We cannot ensure or warrant the security of any information transmitted to Us over the Internet and We accept no liability for any unintentional disclosure.
Opt-Out
Much of Your information can be deleted, withheld or the privacy setting changed by You on the Website in Your CAREaccount. However, if You cannot or do not wish to perform this task, You may ask the Website administrator to do so by email to the following address:
Please include all information You would like excluded from the site that belongs to You.
Corrections and Update
We provide various ways to change data previously submitted to the Website.
Other Information Venues
We make available certain postings, articles, blogs, chats, and other communication where You have the opportunity to enter information about You or others. When providing information to others, You should use extreme caution. You should never, under any circumstances reveal Your identity or the identity of another in venues where You are making information available to others.
Conditions of Use
Your access and use of the Website is subject to Your acceptance of this Privacy Policy, CAREjourney.com's Terms of Service, and other Website conditions including, but not limited to, limitations on damages, and the applicability of the laws of the State of Texas.
Disclaimer
Though We make every effort to preserve user privacy, We may disclose information You provide if required to do so by law or if We have a good faith belief that disclosure is necessary to:
Age Restrictions
Persons under the age of eighteen (18) may not become a Member or use any area of this Website.
Contacting CAREjourney.com
If You have questions about this Privacy Policy, the Website Terms of Service, or any other questions concerning the Website, please contact:
Copyright 2008 CAREjourney.com. All Rights Reserved. CAREjourney, CAREjourney.COM, CARE JOURNEY, YOUR TAILORED PATH TO CARE, and several other marks, colors, and images are registered and common law trademarks of CAREjourney.com. Other trademarks and brands are the property of their respective owners.